Privacy Policy

 

Privacy Policy -Phone, Caller ID & Spam Block

Privacy Policy

Trusted Caller ID & Spam Block

Phone, Caller ID & Spam Block ("App", "we", "our", or "us") is committed to protecting your privacy and maintaining transparency about how information is processed while you use our services.

This Privacy Policy explains what information may be collected, how it is used, when it may be shared, and the choices available to you regarding your personal information. It also describes how we safeguard your information while providing caller identification, spam protection, call management, SMS functionality, and related communication features.

By installing or using the App, you acknowledge that you have read and understood this Privacy Policy.


1. Introduction

Phone, Caller ID & Spam Block is designed to help users identify unknown callers, manage contacts, organize call history, block unwanted calls, and improve everyday communication. Some features require Android permissions in order to function correctly, including permissions related to calls, contacts, SMS messages, and notifications.

We request only the permissions necessary for the features you choose to use. Users remain in control of these permissions and may revoke them at any time through Android system settings.


2. Information We Collect

Depending on how you use the App and which permissions you grant, we may process different categories of information required to provide the requested functionality.

Personal Information

  • Name and contact information stored on your device.
  • Email address if you contact customer support.
  • Phone numbers used for caller identification.

Call Information

  • Incoming calls.
  • Outgoing calls.
  • Missed calls.
  • Call duration.
  • Call history records.
  • Spam call identification results.

SMS Information

  • SMS messages used for messaging features.
  • SMS sender information.
  • MMS information where supported.

Device Information

  • Device model.
  • Android version.
  • Application version.
  • Device identifiers.
  • IP address.
  • Network information.
  • Anonymous diagnostics.

3. How We Use Information

Information processed by the App is used solely to provide requested functionality, improve application performance, maintain security, and deliver a better communication experience.

  • Identify unknown callers.
  • Detect and block suspected spam calls.
  • Display recent call history.
  • Manage contacts and favorites.
  • Provide SMS-related features.
  • Enable default phone application functionality.
  • Improve application performance and reliability.
  • Prevent abuse and fraudulent activity.
  • Provide customer support.
  • Comply with legal obligations.

4. Android Permissions Used

The App requests Android permissions only for features selected or used by the user. Each permission serves a specific purpose necessary for providing core communication functionality.

Permission Purpose
READ_PHONE_STATE Detect phone status, identify incoming calls, and support caller identification.
READ_CALL_LOG Display recent calls and help identify unknown or spam callers.
WRITE_CALL_LOG Allow users to organize, remove, or update call history when requested.
CALL_PHONE Place outgoing calls directly from the App.
ANSWER_PHONE_CALLS Support call handling when the App is configured as the default phone application.
MANAGE_OWN_CALLS Enable Android phone application functionality.
READ_PHONE_NUMBERS Access device phone numbers where supported by Android.
CONFIGURE_PHONE_ACCOUNT Configure supported phone accounts and calling features.
READ_CONTACTS Display saved contacts and improve caller identification.
WRITE_CONTACTS Create, edit, update, and organize contact information.
READ_SMS Provide SMS management and spam filtering features.
WRITE_SMS Allow users to manage supported SMS conversations.
SEND_SMS Send SMS messages requested by the user.
RECEIVE_SMS Receive SMS messages required for messaging features.
RECEIVE_MMS Support multimedia messaging where available.
INTERNET Connect to online services required for caller identification, spam detection, application updates, analytics, and advertising.
ACCESS_NETWORK_STATE Determine network availability before performing online operations.
ACCESS_WIFI_STATE Check Wi-Fi connectivity to improve application performance.
CHANGE_WIFI_STATE Support network-related functionality where available.
CHANGE_NETWORK_STATE Allow supported communication services to manage network state when required.
RECEIVE_BOOT_COMPLETED Restore selected services after the device restarts.
POST_NOTIFICATIONS Display incoming caller information, missed call alerts, and other important notifications.
FOREGROUND_SERVICE Maintain caller identification and communication services while running.
USE_FULL_SCREEN_INTENT Display the incoming call interface when appropriate.
SYSTEM_ALERT_WINDOW Show caller identification overlays above other applications when enabled by the user.
ACCESS_NOTIFICATION_POLICY Support notification management features where permitted.
WRITE_SETTINGS Allow users to customize call-related settings such as ringtones.
VIBRATE Provide vibration feedback for incoming calls and notifications.
WAKE_LOCK Prevent interruption of important background communication tasks.
REQUEST_IGNORE_BATTERY_OPTIMIZATIONS Improve reliability of caller identification and spam protection services running in the background.
RECORD_AUDIO Used only for optional voice messaging features where supported by the user.
DISABLE_KEYGUARD Improve incoming call experience on supported Android devices.
ACCESS_FINE_LOCATION Provide optional location-based features when permission is granted.
ACCESS_COARSE_LOCATION Provide approximate location functionality where required.
ACCESS_BACKGROUND_LOCATION Support background location features only when enabled by the user.

5. Third-Party SDKs & Services

Phone, Caller ID & Spam Block uses trusted third-party services to improve application stability, security, analytics, advertising, and customer experience. These providers may process limited technical information in accordance with their own privacy policies.

Service Purpose
Google Firebase Analytics Understand application usage and improve user experience.
Firebase Crashlytics Collect crash reports and diagnostics to improve application stability.
Firebase Cloud Messaging Deliver notifications and important service messages.
Firebase Remote Config Safely manage application configuration and feature updates.
Google Mobile Ads Display advertisements and measure advertising performance.
Facebook Audience Network Provide advertising services where available.
AppLovin Advertising and monetization services.
StartApp Advertising and application monetization.
Google Play Services Support core Android functionality and security.

6. Caller Identification & Spam Protection

The App helps identify incoming callers and provides spam detection features using available call information and supported online services. Caller identification is performed only to provide the functionality requested by the user.

Spam detection features are designed to improve communication safety by helping users recognize suspicious or unwanted calls. Users remain in control of call blocking and related settings.


7. SMS & Contact Management

When the necessary permissions are granted, the App can manage SMS conversations, display saved contacts, organize phone numbers, and improve caller identification using contact information already stored on the user's device.

SMS and contact information are processed only for features selected by the user and are not sold to third parties.


8. Advertising & Analytics

The App may display advertisements provided by trusted advertising partners. Advertising providers may process limited technical information, such as advertising identifiers and device information, to measure advertising performance and deliver relevant advertisements where permitted.

Anonymous analytics and diagnostic information may also be collected to improve application quality, identify technical issues, optimize performance, and enhance the overall user experience.


9. Information Sharing

We do not sell your personal information.

Information may be shared only with trusted service providers that support analytics, crash reporting, advertising, cloud infrastructure, customer support, security, or other services required for operating the App.

Information may also be disclosed where required by applicable law, legal process, or to protect the rights, safety, security, or property of users, our services, or the public.


10. Data Security

Protecting user information is important to us. We implement reasonable administrative, technical, and organizational safeguards designed to protect information processed through the App from unauthorized access, disclosure, alteration, or destruction.

Although we work to maintain a secure environment, no method of electronic transmission or storage can be guaranteed to be completely secure. Users are encouraged to keep their devices protected and install application updates regularly.


11. Data Retention

Information is retained only for as long as necessary to provide the requested services, comply with legal obligations, resolve disputes, and improve application functionality.

Call logs, contacts, and SMS information accessed by the App remain under the user's control and may be modified or removed at any time using the App or Android system settings.

Anonymous analytics, crash reports, and diagnostic information may be retained by our trusted service providers according to their own retention policies.


12. Children's Privacy

Trusted Caller ID & Spam Block is not directed toward children under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children.

If we become aware that personal information belonging to a child has been collected without appropriate authorization, we will take reasonable steps to remove such information as required by applicable law.


13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect improvements to the App, changes in our services, legal requirements, or privacy practices.

When material changes are made, the revised Privacy Policy will be published through the App or other appropriate channels. Continued use of the App after an updated version becomes effective constitutes acceptance of the revised Privacy Policy.


14. Contact Information

If you have any questions, concerns, requests, or feedback regarding this Privacy Policy or the processing of your information, please contact us using the developer contact information available on the application's official store listing.

We are committed to maintaining transparency, protecting user privacy, and continuously improving the security and reliability of our services.


Consent

By downloading, installing, or using Trusted Caller ID & Spam Block, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, processing, and use of information as described herein.

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